Immediate opportunity for freshers-Mumbai 55 views

Job Description

Role: Service Desk Executive
Job Location: Navi Mumbai (Airoli)
Qualification: Any graduates (Full time graduation is must) No correspondance or part time is accepted.
Relevant Experience: Fresher / 0-1 year experience.

 

Key Responsibilities:
-Resolve / fulfill incoming Service Desk incidents and requests from internal staff
-Provide It support for many technologies (mostly Microsoft) to a wide user base
-Handling incoming telephone calls, emails and self-service tickets in a customer friendly and professional manner
-Record all actions, conversations and work undertaken in the It Service Management Tool (Service Now)

Recruiter details
  • Company Name: Quess Corp (Magna Infotech)
  • Company Description:

    About Magna Infotech

    Since 1997, Magna Infotech has been the largest provider of technology staff augmentation & solutions in the Indian sub-continent.

    The only staffing company with industry focused verticals, Magna provides customers with a comprehensive talent management solution specific to an industry, geography or business purpose. With over 10,000+ Associates are proficient in 500+ skill sets, across multiple industry sectors. They are ably supported by sophisticated internal tools, an industry leading fulfillment engine and an unparalleled associate engagement and support framework.

    For associates and employees, we offer an enriching experience that promotes career growth and lifelong learning.

    With a customer base of 300 companies it is our constant endeavor to be recognized as a “partner-of-choice”.

  • Email: umapreethika.h@magna.in
  • Telephone: 8248666462

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